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FAQ

Frequently Asked Questions

Outlined below are the most common questions asked by our customers

A. The typical answer for how often should you get your air ducts cleaned from the average air duct cleaner is every 2 to 4 years but the answer is different for every family and it depends on several factors involving your home and lifestyle.

  • Allergies
  • Pets
  • New Addition to The Family
  • Doctor recommended (Asthma and other respiratory ailments)
  • Lots of Dust in Your Home
  • Smokers in the house
  • Remodeling Work
  • Moving into a new home, Condo, or Apartment
  • Someone who wants to breathe fresher indoor air

NADCA does not endorse one kind of equipment over another. There are two main types of vacuum collection devices: (1) those mounted on trucks and trailers, and (2) portable units. Truck/trailer mounted equipment is generally more powerful than portable equipment. However, portable equipment can often be brought directly into a facility, allowing the vacuum source to be located closer to the ductwork. Both types of equipment will clean to NADCA standards. All vacuum units should be attached to a collection device for safe containment prior to disposal. Any vacuum collection device which exhausts indoors must be HEPA (high efficiency particulate arrestance) filtered. A vacuum collection device alone will not get an HVAC system clean. The use of methods and tools designed to agitate debris adhered to the surfaces within the system, in conjunction with the use of the vacuum collection device(s), is required to clean HVAC systems.

A. You can have the Air Duct cleaned all year around. There is no special season for cleaning.

A. Yes, rain or snow we will make sure we do not get your floors dirty.

A. There should not be any dust blowing out of the vents in the house, the vacuum is connected to the main duct and the vents are connected to the main. There will be air being sucked in from the vents, not blowing out.

A. The price will vary depending on the size of the house, complexity of the heating and cooling system and the attention to special parts of the system. If budget is your concern make sure you understand the work being done and talk to our staff as we do offer packages for every household.

A. We have the lowest out of the door prices PERIOD! If you have seen lower prices than ours, than you are either getting inferior service, or you are getting free vents and paying for 20 main ducts at $25 each. Once you add their taxes and fees you are paying them much more than us.

Having said that, we will beat written quotes from any reputable company.

A. Research by the U.S. EPA has demonstrated that HVAC system cleaning may allow systems to run more efficiently by removing debris from sensitive mechanical components. Clean, efficient systems are less likely to break down, have a longer life span, and generally operate more effectively than dirty systems.

A. The most effective way to clean air ducts and ventilation systems is to employ Source Removal methods of cleaning. This requires a contractor to place the system under negative pressure, through the use of a specialized, powerful vacuum. While the vacuum draws air through the system, devices are inserted into the ducts to dislodge any debris that might be stuck to interior surfaces. The debris can then travel down the ducts to the vacuum, which removes it from the system and the home.

Sanitizers are anti-microbial chemicals applied to the interior surface of the air ducts, designed to control microbial contamination. Before any sanitizers are used, the system should be thoroughly cleaned. It is critical that any anti-microbial treatment used in your system be EPA registered for the intended use in HVAC systems.

A. We won't do partial cleaning of the system.

A. Sorry, we are Air Duct cleaners not treasure hunters.

A. We accept Visa, American Express, Mastercard, Discover. We also accept cash and personal check, with a valid ID.

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